TikTok Privacy Policy

1. Who We Are and Scope of This Policy

ClearMind PLLC is a mental health counseling practice in Virginia operated by Deborah Parker, LPC. We provide trauma-informed counseling in person and online, including telehealth.

This policy explains how ClearMind PLLC handles information we receive through our TikTok account. It does not replace our HIPAA Notice of Privacy Practices, which describes how we use and disclose protected health information in connection with care. Our Notice of Privacy Practices is available at clearmind.quest or by contacting us.

2. Information We May Receive Through TikTok

Depending on your TikTok settings and how you interact with our account, we may see or receive:

• Public interactions with our content, such as likes, comments, follows, or other engagement;
• Messages or comments you send to our account;
• Profile information that TikTok makes visible to us; and
• Usage or account analytics that TikTok provides to us about our content or account.

TikTok is a third-party platform. TikTok may collect and use information about you under its own privacy policy and terms. ClearMind PLLC does not control TikTok’s data collection or privacy practices. For details, review TikTok’s U.S. Privacy Policy and its privacy settings.

3. How We Use Information

We may use information received through TikTok to respond to general inquiries, share mental health education and practice updates, and understand or improve our content.

We do not provide therapy, individualized clinical advice, or emergency services through TikTok or any other social media account. A response to a social media interaction does not create a therapist-client relationship.

4. Please Do Not Send Health or Sensitive Information

Please do not send personal health information, details about appointments or treatment, or other sensitive personal information through TikTok messages or comments. Social media is not a confidential or secure way to communicate with us, and our account is not monitored for clinical needs or emergencies.

For scheduling or general practice inquiries, contact us by phone at (804) 609-1096 or email deborah.parker@clearmind.us.com.

If you are in immediate danger or experiencing an emergency, call 911. For crisis support in the United States, call or text 988.

5. Confidentiality of Clients

To protect privacy and maintain appropriate professional boundaries, Deborah Parker does not accept friend or contact requests from current or former clients on social networking sites. ClearMind PLLC will not confirm whether any person is or has been a client, including in response to a comment, follow, or message on TikTok.

6. Minors

TikTok is not intended for children under 13, and ClearMind PLLC does not knowingly collect personal information from children under 13 through its TikTok account. TikTok content may be visible to teenagers; parents and guardians are encouraged to review their children’s social media use.

If you believe a child under 13 has provided identifying information to our account, contact us at deborah.parker@clearmind.us.com. We will take reasonable steps to delete that information from our account. We cannot remove information retained by TikTok or copied or shared by others.

7. Your Choices

You can stop following our account, block it, or use TikTok’s tools to adjust your privacy settings. You may also ask us to delete a comment or message you sent by contacting deborah.parker@clearmind.us.com. We will consider your request and take reasonable steps to remove information within our control. Deleting information from our account may not remove copies retained by TikTok or others.

8. Retention and Sharing

We retain TikTok messages and comments only as long as reasonably needed for the purposes described in this policy or as required by law. We do not sell personal information or share it with advertisers. We may receive information from TikTok or rely on TikTok to operate the account and provide platform features, subject to TikTok’s own terms and privacy practices. We may also disclose information if required by law.

9. Changes to This Policy

We may update this policy from time to time. The current version will be posted on our website at clearmind.quest. Please review it periodically.

Contact Us

Questions about this policy or a request to delete a comment or message may be directed to:

ClearMind PLLC
Deborah Parker, LPC
Phone: (804) 609-1096
Email: deborah.parker@clearmind.us.com