X (Twitter) Privacy Policy

1. Who We Are and Scope of This Policy

ClearMind PLLC, led by Deborah Parker, LPC, is a Virginia mental health counseling practice offering trauma-informed counseling in person and online, including telehealth.

This policy describes how ClearMind PLLC handles information received through its presence on X (formerly Twitter), including our X account and interactions with it. It does not replace our HIPAA Notice of Privacy Practices, which explains how we use and disclose protected health information in providing care. Our Notice of Privacy Practices is available on our website at clearmind.quest and upon request.

X is a third-party platform. Its own privacy policy and terms govern its collection and use of information through the platform. ClearMind PLLC does not control X’s data practices.

2. Information We May Receive Through X

Depending on your interactions and your privacy settings, we may receive or see:

• Public interactions with our account, such as likes, reposts, replies, and follows.
• Direct messages or public replies you send to our account.
• Profile information that X makes visible to us.
• Usage or analytics information that X makes available to account operators.

Information you post publicly may be visible to others, copied, or shared. Removing a post or message may not remove copies or information retained by X or other users.

3. How We Use Information

We may use information received through X to respond to general inquiries, share mental health education and practice updates, and understand or improve our content.

We do not provide therapy, clinical advice, or emergency services through X or any social media platform.

4. Please Do Not Send Health Information Through X

Please do not send personal health information, appointment details, or other sensitive personal information through X direct messages or public replies. Social media is not a confidential or secure channel for clinical communication, and we do not monitor X for clinical matters or emergencies.

For scheduling or general practice inquiries, contact us by phone at (804) 609-1096 or email deborah.parker@clearmind.us.com. Please do not use email or social media to request emergency assistance.

If you are in immediate danger, call 911. For crisis support in the United States, call or text 988.

5. Confidentiality of Current and Former Clients

Consistent with our practice policies, Deborah Parker does not accept friend or contact requests from current or former clients on social networking sites. We will not confirm whether any person is or has been a client, including in response to a public interaction or direct message.

6. Minors

X requires users to be at least 13 years old. ClearMind PLLC does not knowingly collect personal information from children under 13 through our X account. If you believe a child under 13 has provided identifying information to us through X, contact us at deborah.parker@clearmind.us.com. We will review the request and take reasonable steps to remove information within our control. We cannot remove information retained or displayed by X or other users.

7. Your Choices

You can unfollow or block our account and adjust your privacy settings using X’s tools. You may ask us to remove a reply or message from our account by contacting deborah.parker@clearmind.us.com. We will review reasonable requests, but we cannot control copies, reposts, or records retained by X or other users.

8. Retention and Sharing

We retain messages and replies available to us only as long as reasonably needed for the purposes described in this policy or as required by law. We do not sell personal information received through our X account or share it with advertisers. X may separately collect, use, or disclose information under its own policies and terms.

9. Changes to This Policy

We may update this policy from time to time. The current version will be posted on the ClearMind PLLC website. The effective date above indicates when this version took effect.

Contact ClearMind PLLC

Deborah Parker, LPC
Phone: (804) 609-1096
Email: deborah.parker@clearmind.us.com